Solutions / Customers and sales
POS and retail point of sale and retail operations
A retail POS has to bill in seconds, take UPI, cards and cash, and keep working offline. Behind the counter it also needs store-level stock, transfers between outlets, loyalty and a head office view of what sold where.
Modules
Modules we build into your POS and retail
Start with the modules that matter most and add the rest in later releases.
- Billing counter
- Barcode billing, weighing scale support, GST invoices, returns and exchanges, and hold-and-recall for busy counters.
- Payments
- UPI QR with automatic confirmation, card terminals, wallets, split payments and end-of-day cash tally.
- Store inventory
- Stock by store, goods receipt from the warehouse, inter-store transfers and shrinkage tracking.
- Pricing and promotions
- Price lists by store or region, buy-x-get-y offers, coupon codes and time-bound discounts set from head office.
- Loyalty and customers
- Points, tiers, birthday offers and purchase history captured by mobile number, with DPDP-compliant consent.
- Store operations
- Shift opening and closing, staff login by role, petty cash and store-level expense entry.
- Head office reports
- Sales by store, category and hour, stock cover, slow movers and staff performance.
AI built in
Where AI saves time in this system
Replenishment by store
Suggests what each store should receive next based on its own sales pattern.
Offer targeting
Picks which loyalty members get which offer, based on what they buy and how often.
Shrinkage patterns
Highlights voids, returns and discounts that look unusual for a cashier, store or time of day.
Sales questions
Store managers ask about yesterday's sales or stock in plain language from their phone.
- Sales today
- ₹14.6 L
- Bills
- 3,920
- Average bill
- ₹372
- UPI share
- 64%
Hourly sales (₹ thousand)
Sales against target by store (%)
- SG Highway98
- Navrangpura92
- Vastrapur87
- Bopal76
- Gandhinagar69
Effort and cost
USD 600 to 1,200
INR 59,700 to 1,19,400, plus taxes, for a typical first release
- Effort
- 300 to 600 hours
- Timeline
- First release in 5 to 7 weeks, piloted in two or three stores
At the 2good.dev rate of USD 2 or INR 199 per hour, billed against outputs you accept. Your own estimate depends on modules, integrations and data migration.
Build, buy or both
For a single shop or a small chain, products like Ginesys, GoFrugal, Petpooja (for food), Zoho POS or Shopify POS are mature and cheap, and building your own would be hard to justify. Custom makes sense for chains with unusual billing (jewellery with making charges and old gold exchange, pharmacy with batch and schedule drug rules, made-to-measure fashion), for brands that want POS, e-commerce and loyalty to share one customer record, or when per-terminal fees across many stores add up. A hybrid of a standard POS with a custom loyalty or replenishment layer is also common.
Connects with
- Razorpay
- Pine Labs
- UPI
- Tally
- Shopify
- WhatsApp Business
- Weighing scales
- Barcode printers
Industries
Sectors that use POS and retail this way
Questions
POS and retail: common questions
Does billing work without internet?
Yes. The counter bills offline and syncs to head office when the connection returns. UPI and card payments need a connection, so cash billing is the fallback.
Can it handle GST and e-invoicing?
B2C bills carry the right GST breakup. For B2B sales above the e-invoicing threshold, the POS gets an IRN from the IRP before printing.
Can we use our existing hardware?
Usually. We support common thermal printers, barcode scanners, weighing scales and Android or Windows billing machines.
Talk to us
Planning your POS and retail?
Tell us what you use today and what is not working. We will say whether to extend it or build.
Start a conversation
Tell us what you are trying to build.
Share the problem in a short call. You leave with a clear view of the approach, the team and the cost.
A specialist replies within one working day. The first conversation is free.