Solutions / Customers and sales
Booking and reservations booking, scheduling and reservation system
Hotel rooms, clinic appointments, test drives and venue slots share one problem: show true availability, take a booking with payment and avoid double sales. We build booking systems that work across your website, WhatsApp and the front desk at once.
Modules
Modules we build into your Booking and reservations
Start with the modules that matter most and add the rest in later releases.
- Inventory and availability
- Rooms, resources, staff or slots with capacity, buffers, blackout dates and live availability.
- Booking engine
- Direct booking on your website and app, with add-ons, group bookings and guest details.
- Pricing and offers
- Seasonal and day of week rates, length of stay rules, promo codes and corporate rates.
- Payments and deposits
- UPI, cards and net banking through Razorpay or Stripe, deposits, refunds and cancellation policies.
- Front desk
- Walk-ins, check-in and check-out, ID capture, Form C for foreign guests where applicable, and GST invoices.
- Channel sync
- Two-way availability with OTAs and marketplaces through a channel manager, to avoid overbooking.
- Reminders and reviews
- Confirmations, reminders and post-visit review requests by WhatsApp, SMS and email.
AI built in
Where AI saves time in this system
WhatsApp booking assistant
Checks availability, quotes a price and holds a booking from a chat, in the guest's language, with payment by link.
No-show prediction
Flags bookings likely to no-show from history and lead time, so you can confirm or ask for a deposit.
Rate suggestions
Suggests rate changes from occupancy, pickup pace and local events. A person approves them.
Review summaries
Summarises guest reviews by theme so managers see what to fix.
- Occupancy this week
- 78%
- Direct bookings
- 41%
- No-show rate
- 5.2%
- Avg booking value
- ₹6,450
Bookings per week
Bookings by channel
- Website27
- OTAs38
- WhatsApp14
- Walk-in11
- Corporate10
Effort and cost
USD 700 to 1,400
INR 69,650 to 1,39,300, plus taxes, for a typical first release
- Effort
- 350 to 700 hours
- Timeline
- First release in 4 to 6 weeks
At the 2good.dev rate of USD 2 or INR 199 per hour, billed against outputs you accept. Your own estimate depends on modules, integrations and data migration.
Build, buy or both
For a single hotel, clinic or salon, an established PMS or booking product with a channel manager is almost always the right choice. A custom build is hard to justify at that scale. Custom pays off when booking is your product (a marketplace, a multi-property chain with its own rules, equipment or venue rentals with complex pricing) or when you need booking embedded in a wider system such as hospital management or a dealer test drive flow.
Connects with
- Razorpay
- Stripe
- WhatsApp Business
- Channel managers and OTAs
- Google Business Profile
- Tally or Zoho Books
- Door lock and access systems
Industries
Sectors that use Booking and reservations this way
Questions
Booking and reservations: common questions
Can it stop double bookings with OTAs?
Yes, through a channel manager connection that updates availability both ways within seconds of a booking.
Can guests book on WhatsApp?
Yes. A WhatsApp flow or assistant checks live availability, takes details and sends a payment link to confirm.
Does it issue GST invoices?
Yes, with the correct rate for the service and, for B2B guests, their GSTIN and e-invoicing where it applies.
Talk to us
Planning your Booking and reservations?
Tell us what you use today and what is not working. We will say whether to extend it or build.
Start a conversation
Tell us what you are trying to build.
Share the problem in a short call. You leave with a clear view of the approach, the team and the cost.
A specialist replies within one working day. The first conversation is free.